'Available' means that reasonable stock is in our warehouse, ready for immediate shipment. The availability of stock is communicated via the indicator of each product listing page. If your item develops a problem and requires servicing under warranty, please contact your local Authorised Service Agent. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us.Īmber Technology maintains a nation-wide network of carefully selected Authorised Service Agents to ensure that you are never far from convenient, expert technical and service support. Please contact us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it.

Refurbished items will include a 12 month warranty unless otherwise stated. Warranty information is available on the individual product listings on this site. The duration and terms of this warranty are specified by the manufacturer unless otherwise stated. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.Īll items purchased from Amber Technology will be covered under warranty. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

If you have any questions regarding shipping, please contact us. We will email the tracking number for your shipment shortly after it’s been despatched. You can track your shipment through the web sites of our couriers: There is a $22 (including GST) shipping and handling charge for all orders under $275 including GST. Shipping is free for all orders over $275 including GST (effective 1 March 2018). We deliver Australia-wide to residential, business and PO box addresses. We ship using Australia Post and Startrack Express. Orders placed before 1.00pm Sydney time (for items in stock) will generally be shipped on the same day. Orders placed though the Amber Technology website are despatched from our Sydney warehouse. If you need help with any login or site-related issues, please contact us here. If you don’t know or have forgotten your password, please reset it using this link. Your user id is the email address that’s recorded for your account. Are you an Amber Technology account customer? We’ll never share your registration details outside Amber Technology. When you register, we will retain your order history and checkout information for future transactions.

You can place an order using guest checkout, and we’ll email your order details when we ship. Ordering from Amber Technology Logging in New to Amber Technology?

Defence, Law Enforcement and Security (DLES).

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